How To Have a Difficult Performance Conversation
Audio • 28 minutes
Learning Objectives
- Build confidence to deliver clear, direct performance feedback with care.
- Examine a step-by-step framework for performance conversations that foster improvement rather than resentment.
- Explore how to hold space for emotion while reinforcing expectations and outcomes.
Lesson Description
Delivering performance feedback can feel daunting, but it builds trust and unlocks growth. In this practical podcast-style lesson, Executive Coach Ruth Farenga presents a six-step approach to managing difficult performance conversations with clarity, compassion, and consistency. Learn how to catch issues early, deliver negative feedback, and explore root causes with curiosity. You’ll also discover how to balance directness with psychological safety, hold space for emotions, and follow up effectively to encourage lasting change.
