The Coaching Mindset: Tuning In and Mastering the Art of Listening
Audio • 37
Learning Objectives
- Identify internal and external factors that impact effective listening.
- Examine the significant impact of poor listening on individuals, teams and organisations.
- Analyse practical strategies for improving listening skills, including "holding space" and listening beyond words.
Lesson Description
This audio lesson focuses on the crucial role of listening in effective leadership. It explores the various distractions, both environmental and internal, that hinder our ability to listen effectively. Carolyn Cresswell and Ruth Farenga examine the profound negative impact of poor listening on employee motivation, performance, and overall organisational health. You’ll discover more about the concept of "holding space" and listening beyond the words and establish how to develop better listening habits and eliminate distractions during crucial conversations.
