CASE STUDY

Enhancing Member Value with Audio Learning

How the Association for Project Managers brought podcast-style learning to 28,250 members

1972

Founded

UK

Princes Risborough, Bucks

28,250

Members reached

Mobile

Multi-site workforce

The Challenge

Engagement and Content Gaps

As a membership organisation, APM faced a unique set of challenges regarding their digital learning offering:

The Engagement Gap

Unlike corporate compliance training, usage of the APM platform is entirely voluntary. Members are not required to use it, as flexibility and choice are important for engagement; they must want to use it for professional development.

Specialist vs. General Skills

While APM creates exceptional content specific to their competency framework and branding, they wanted to provide even more high-quality training on broader business topics.

Diverse Needs

With members ranging from entry-level to executive positions across multiple industries, APM required content that appealed to a broad demographic.

“[Assemble You] really allows us to fill that gap of content where we’re not the subject matter experts.”

— Sarah Layzell, Digital Learning Manager, APM

The Solution

A ‘Learning Buffet’ of Audio Content

APM integrated Assemble You podcasts as an exclusive digital benefit for paying members. This partnership enabled APM to expand beyond project management expertise and offer a comprehensive library of ‘power skills.’

Content Areas Added

• General Business Skills • Customer Service • Equality, Diversity and Inclusion • Team Management • Microsoft Tools (Excel, Copilot)

Micro-Learning, Macro Results

The shift toward shorter, audio-based lessons has resonated with APM’s busy professional audience. The bite-sized format enables learners to quickly refresh their knowledge or address specific skill gaps without disrupting their workday while complementing and enhancing their project management learning.

Why It Works

1.

Immediate Utility

10-minute content is perceived as actionable — something a learner can complete in a break and apply the same day.

2.

Familiarity

The podcast format fits naturally into the daily lives of modern professionals.

3.

Engagement

Data shows particularly high interest in Productivity, Microsoft Tools/AI, and Behavioural Content (confidence, well-being).

"I've heard from learners that spending 10 minutes on something is much more useful than having to spend two hours working through a course. It's something you can do in your lunch break and start having an immediate impact."

— Sarah Layzell, Digital Learning Manager, APM

Advice for L&D Leaders

Based on APM’s successful implementation, Sarah Layzell offers the following advice for organisations looking to introduce audio-first learning:

Curate, Don’t Dump

Tailor the content to your learners’ needs rather than uploading the entire library at once.

Focus on Impact

Look beyond traditional metrics like “course completions” or “hours spent.” Focus on the workplace results and learner feedback.

The ‘Buffet’ Approach

Encourage learners to try different lessons and use their feedback to refine the offering.

200+

Assemble You lessons available to APM members

Explore the libraries, experience the formats and see how Assemble You drives real engagement at scale.

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