Unlocking Your Change Agency: Building Resilience in the Face of Change
Audio • 26 minutes
Learning Objectives
- Apply a four-step self-reflection process (reflect, validate, test beliefs and reframe) to build resilience through adversity.
- Distinguish between factors within your control and those outside it to increase agency and avoid self-collusion.
- Examine how conflict, when addressed constructively, strengthens team resilience rather than testing it.
Lesson Description
This podcast-style audio lesson explores how resilience is actively built through facing adversity and learning from experience. Business change expert Ket Patel presents a practical four-step framework that transforms difficult moments into opportunities for growth. The conversation addresses common pitfalls such as self-collusion, where we reinforce unhelpful beliefs rather than challenging them, and explains how separating what is within our control from external factors empowers better decision-making. You will discover why building resilience differs fundamentally from building resentment, how to use feedback constructively without taking it personally, and why leaning into conflict rather than avoiding it creates stronger teams.