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Brigid McCormack

Customer Success Manager

Brigid McCormack

Co-host of The Assembly L&D podcast and Assemble You’s Customer Success Manager. Writes and speaks about learning culture and what helps learning teams thrive.

About Brigid

Brigid McCormack is Assemble You's Customer Success Manager and co-host of The Assembly, the L&D podcast she presents with Adam Lacey. She works with clients from onboarding through long-term adoption, making sure they are not just using the learning but getting real value from it.

On The Assembly she talks with learning leaders about what is working in modern learning, from inclusive design and the manager-to-leader gap to L&D strategy on a tight budget. Recent guests include Jodie Pritchard (Barnardo’s), Esi Hardy (Celebrating Disability) and Steven Jacobs (formerly HSBC).

Originally from the Chicago area, Brigid moved to the UK in 2022 for a Master's at the University of Edinburgh's Futures Institute, researching how modern technology and AI shape stories, with podcasts as both research method and subject.

Guides and videos by Brigid

Leadership

Navigating Workplace Tension

Navigating workplace tension requires leaders to prioritise honesty and clarity, especially in an era of flexible work arrangements and a multigenerational workforce, where communication gaps can easily arise. By fostering a culture of openness and embracing difficult conversations, leaders can strengthen team connections, improve collaboration, and model the kind of transparent communication needed for a thriving workplace.

Read article: Navigating Workplace Tension

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