Leading Gen Z: What Works and What Fails

Audio • 48 minutes

Learning Objectives

  1. Explore leadership behaviours that build trust with Gen Z and the communication styles that risk disengagement.
  2. Examine how to balance autonomy with structure and when to flex between coaching and direction.
  3. Analyse the mindset and assumptions behind effective Gen Z leadership, drawing on Theory X and Y and real-time feedback practices.

Lesson Description

This expert-led audio lesson explores what truly works and what backfires when leading Gen Z. You’ll explore why one-way, top-down communication might be rejected by this generation and how being coach-like, curious, and transparent drives better results. Zavier Coyne and Patrick Quinton-Smith offer practical tips for shifting your leadership mindset, fostering responsibility, and asking for feedback as a leader. If you’ve ever been frustrated by disengagement or resistance from younger team members, this session offers a refreshingly human perspective.