Live webinar 26 Nov, 11:00 GMT: Setting up your Copilot the right way →

What your workforce actually thinks about AI

A sample Alignment Index baseline report for Halford & Wren, a made-up firm. The people and figures are made up to show what your report would tell you.

Headline findings

Five findings from the baseline, before any training.

Alignment Index: baseline reportSample report
  • Prepared forHalford & Wren Consulting
  • Baseline window15 Apr to 12 May 2026
  • Cohort780 UK employees
  • Took part642 (82%)
  1. 62%

    More anxious than enthusiastic about AI

    62% feel anxious about AI or fear being left behind in their role. Only 6% are actively enthusiastic.

  2. 34%

    A third use AI for work without telling their manager

    34% say they use AI their firm hasn’t sanctioned. 28% haven’t told their manager. Nothing at the firm yet makes AI use feel safe to admit.

  3. 73%

    Most can’t yet spot a hallucination

    Shown a work scenario with a hallucination risk, 73% chose wrongly or weren’t sure.

  4. 38%

    Confidence is running ahead of demonstrated skill

    38% think AI is more accurate than it is, and a similar share rate their own judgement above what they can show. Completion data can’t see this, because the training looks done.

  5. 9%

    A small group are already confident and capable

    9% use AI safely and well, with attitude and capability both high. They aren’t yet visible or connected across teams.

Sample report with a made-up organisation and figures, to show the format.

Measure 1 of 5

Attitude

How people feel about AI: trust, security and willingness to engage.

48out of 100 at baseline

The lower of the two scores, held down by fear of being left behind. The dominant feeling is fear of not being good enough, not resistance. People aren’t pushing back on AI. They’re worried about being judged for not yet using it well.

So communications should avoid words that feed the worry (“transformation”, “the future of work”) and say that training starts where each person is.

How people feel about AI

  • Anxiety, or fear of being left behind62%
  • Cautious curiosity23%
  • Confusion about what AI can do19%
  • Indifference, or wait and see9%
  • Active enthusiasm6%

Share of people who chose each. One person can choose more than one. Illustrative figures.

Measure 2 of 5

Capability

Whether people understand AI, can use it well for their work, can spot when it’s wrong, and know what’s safe.

64out of 100 at baseline

Capability sits above attitude: people are more able than they are yet willing or disciplined. These are the gaps by topic.

  • 73%

    Can’t identify a hallucination risk

    Shown three short scenarios and asked which holds a hallucination risk, 73% chose wrongly or said “I’m not sure”.

  • 68%

    Don’t know the firm has an AI policy

    Of those who did know, fewer than half could say what it says.

  • 54%

    Unclear what data they can share with AI tools

    The lines around client data, internal data and personal data aren’t clear.

  • 47%

    Can’t say what the EU AI Act asks of them

    People know the Act exists, but not what it means for them personally.

  • 38%

    Believe AI is more accurate than it is

    Over-trust is as dangerous as under-trust.

The gap, team by team

Short scored scenarios measure what people can show. Set against how capable they say they are, that gives the gap. Where belief runs ahead of what people can show, that over-confidence is where the risk sits, and it shows up as hidden AI use and acting on AI without checking it.

Here, confidence runs well ahead of tested capability in Sales and Finance, which is where training should start. Legal is the reverse: more capable than it feels.

Measure 3 of 5

Perceived alignment

Whether people believe leadership is handling AI in their interest.

Asked separately from how people feel about AI itself, and kept apart from the attitude score. Set it beside what leadership intends.

41%believe leadership is handling AI in their interest

Illustrative figure.

Measure 4 of 5

AI usage

What people are actually using AI for at work, and how.

31%used a generative AI tool for work in the last 60 days

The headline. Use is mostly writing and summarising: the low-risk, everyday tasks where confidence grows. Encourage these as ways in, and put guardrails around the higher-risk ones, client work and data analysis.

The unseen risk. 14% of AI users draft client deliverables with AI, and few have told their project leads. This is the highest-exposure pattern in the data.

What AI is being used for

  • Drafting emails or written comms78%
  • Summarising meetings and documents54%
  • Brainstorming or ideas41%
  • Translating or rewriting33%
  • Data analysis or spreadsheets18%
  • Drafting client deliverables14%
  • Coding or scripting9%

Share of people who use AI, not of the whole workforce. Illustrative figures.

Measure 5 of 5

Honest disclosure

Whether people have misused AI. Anonymous, so they answer truthfully. These are the behaviours people wouldn’t tell their manager or HR about. Share of everyone who took part (642).

BehaviourShare
Used a public AI tool with client-identifiable information in the last 60 days34%
Hasn’t told their manager about their AI use28%
Acted on AI output without checking it19%
Pasted internal documents into ChatGPT or a similar public tool11%
Used AI to produce client deliverables without saying so7%

Illustrative figures.

What to do with this

These five aren’t edge cases. They come from the same place: people doing more with AI than their trust, discipline and the firm’s signals have caught up with. They carry on unless the conditions behind them change. Measure again after training, and what’s left is for policy and process to fix.

Recommendations

Five moves for the training, and two for Halford & Wren beyond it.

  1. Lead with confidence, not skills

    Fear of being left behind is the strongest feeling in the data (62%). Tell people the training starts where they are and builds confidence before skills.

  2. Make the AI policy known

    68% don’t know the firm has an AI policy. Put it where people can ask about it, at the moment they need it.

  3. Hold a manager-led conversation

    28% haven’t told their manager about their AI use. That’s a safety problem, not a knowledge problem. A 15-minute structured conversation between each manager and their team would bring it into the open.

  4. Refer three risk patterns to legal

    Three patterns in the data need a policy decision. We flag them so legal and compliance can judge whether the current policy covers them.

  5. Make your confident, capable people visible

    The 9% aren’t yet known or connected. An opt-in way to recognise them, and a cross-team channel, would let them help everyone else.

Beyond the training

  1. Look at the signals around trying AI

    The 28% who haven’t told their manager won’t change through training alone. That changes when people believe trying AI is rewarded, not penalised. Review internal messages, performance frameworks and unwritten norms over the next quarter.

  2. Treat EU AI Act readiness as policy and process too

    Training closes most of the knowledge gap on the Act. It doesn’t close the policy and process gap. Take the gaps in this report to your compliance team.

What happens next

Attitude and capability are scored separately and measured again on the same questions. The aim is both rising, with attitude catching up so growing capability is matched by trust and discipline.

Week 8

In-flight report

Who’s taking part, and themes that need attention part way through.

Week 12

Outcome report

How both scores and the gap have moved, the risk patterns that remain, and what to do in the next 90 days.

Quarterly

Check-ins

Short follow-ups track how behaviour drifts over time.

On request

Specific questions

How your people see a new AI policy, tool or incident.

How the data was collected

Anonymous by design, and reported at group level only.

AnonymousNo names, emails or LMS IDs are collected.
Group level onlyThe firm sees results for groups above a minimum size, never one person’s answers.
Never used on individualsThe data never feeds HR, performance, hiring or disciplinary decisions.
Who took part642 of 780 UK employees (82%). Matches the firm’s headcount within ±2 points on grade, function and location. Margin of error ±2.4 points at 95% confidence.

See your own report. Test 50 people, free

Run a free Alignment Index for up to 50 people and see how your workforce compares with the 1,000 UK workers we tested. Results in a fortnight.