Decoding Gen Z: Why They’re Different And Why It Matters

Audio • 43 minutes

Learning Objectives

  1. Examine the defining life experiences, digital context, and global events that have shaped Gen Z’s worldview and workplace expectations.
  2. Explore the role of generational intelligence in creating empathy, reducing friction, and enhancing collaboration across age groups.
  3. Analyse how challenges like low confidence, heightened anxiety, and fear of feedback emerge and how leaders can support Gen Z through them.

Lesson Description

This expert-led audio lesson explores the key experiences and digital influences that have shaped Gen Z's approach to work. You'll explore how constant connectivity, global crises, and social comparison have shaped their needs around mental health, feedback, and inclusion. Discover how to apply “generational intelligence” to foster more trust, reduce misunderstanding, and support personal growth. This is a must-listen for leaders ready to move beyond labels and into deeper empathy.